Delete your Cid Clean account
This page explains how to ask Cid Clean LLC to delete your account in the Cid Clean app and the personal information linked to it.
How to request deletion
You can use any of these options:
- In the app: open Settings → Account → Delete account and confirm.
- By email: write to [email protected] with the subject "Privacy request – Delete my account", from the email address you use to sign in.
- By mail: Cid Clean LLC, 3727 Milano Lakes Cir, Naples, FL 34114.
We will verify your identity (usually through your email on file) and respond within 30 days.
What we delete and what we keep
When we delete your account, you can no longer sign in, and we delete your personal information unless the law requires us to keep it. Some records are kept for a limited time and then deleted automatically, as described in Section 5 of our Privacy Policy:
| Record | How long we keep it |
|---|---|
| Payroll and time records (W-2 employees) | 3 years after employment ends |
| Service-day and payment records (1099 contractors) | 3 years after the relationship ends |
| Signed W-9 PDFs and e-signature certificates | 4 years after the relationship ends |
| Signed agreements, terms acceptance records and audit logs | 5 years after the relationship ends |
We will tell you what we keep and why. Deleted data is removed from backups within 30 days.
Questions: Cid Clean LLC · [email protected] · (786) 250-1324. This page is provided in English only.
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