Client Portal Terms – Electronic Quote Acceptance

Cid Clean LLC · 3727 Milano Lakes Cir, Naples, FL 34114 · [email protected] · (786) 250-1324

Version: 1.0 · Effective date: October 30, 2026 · Last updated: October 30, 2026

1. About these terms

These terms apply when you ("Client", "you") review and accept a quote from Cid Clean LLC ("Cid Clean", "we") through our online client portal at quote.cidclean.com. By accepting a quote in the portal you also accept these terms.

2. Electronic acceptance

How it works. To accept a quote, you enter your full name and job title, confirm that you have read the attached Scope of Work (SOW), and enter the 6-digit verification code we send to your email address.
What acceptance means. Accepting a quote in the portal confirms that you agree with the price and the Scope of Work and that you want to move forward. It is not a contract and does not by itself obligate either party to provide or pay for services. The parties' binding agreement is the separate Commercial Service Agreement described in Section 5.
Electronic records. Your electronic acceptance is a valid electronic record of your confirmation under the federal E-SIGN Act and the Florida Uniform Electronic Transaction Act (section 668.50, Florida Statutes).
Authority. You confirm that you are authorized to accept the quote on behalf of the company or organization named in it.
Consent to electronic records. You agree to receive the quote, the SOW, agreements, invoices and notices electronically. You may ask for a paper copy at any time, at no charge, by writing to [email protected]. You may withdraw consent to electronic records by notifying us in writing; withdrawal does not affect anything already accepted.
Keep your code private. The verification code is for the person accepting only. Do not forward it.

3. What we record when you accept

As evidence of your acceptance we record and keep:

Recorded item	Purpose
Full name and job title you enter	Identify who accepted
Email address the verification code was sent to, and code confirmation	Verify identity
Date and time of acceptance (with time zone)	Establish when the quote was accepted
IP address and browser/device information	Security and proof of acceptance
Quote number and version accepted	Identify exactly what was accepted
Confirmation that you read the SOW (and its version)	Show the scope was reviewed
Version of these Client Portal Terms	Identify the terms that apply

We keep these records for 5 years after the end of our service relationship with you (or 5 years after acceptance, if no Commercial Service Agreement is signed). A copy of the accepted quote and of the acceptance record is emailed to you immediately after you accept.

4. Prices and quote validity

Validity period. Prices in a quote are valid for 30 days from the quote date. After that, we may update the quote before it can be accepted.
Price hold. An accepted price is held if the Commercial Service Agreement is signed within 15 days of acceptance. After that, we may update the quote.
What prices are based on. Prices are based on the site information, square footage, frequency and conditions observed at the walkthrough and described in the SOW. If actual conditions are materially different, we may propose a revised quote or a change order.
Taxes. Prices do not include sales tax. Florida sales tax of 6% is added to non-residential cleaning services. Residential cleaning services are not subject to Florida sales tax.
Price changes during the service term are handled as described in the Commercial Service Agreement.

5. How the quote, SOW and agreement fit together

The documents that make up our deal are:

the Commercial Service Agreement (general legal terms: payment, insurance, liability, termination, etc.);
the Scope of Work (SOW) attached to the quote (what we clean, where, and how often);
the Quote (price, frequency and start date); and
these Client Portal Terms (how acceptance works).

If they conflict, they apply in the order listed above, unless the SOW or quote expressly says it overrides a specific clause of the Agreement.

Separate signed agreement required. Accepting the quote in the portal confirms the price and scope only. A binding agreement is formed only when both parties sign the Commercial Service Agreement, and services begin after it is signed. Until then, either party may withdraw without penalty. After you accept a quote, we will send you the Commercial Service Agreement for electronic signature through the portal.

6. Changes after acceptance

Any change to the scope, frequency or price before the Agreement is signed requires a new quote version. After the Agreement is signed, changes require a written change order accepted by both parties, as provided in the Agreement.

7. Portal use

Use the portal only for your organization's business with Cid Clean. Do not attempt to access other clients' information or interfere with the portal. The portal is provided "as is"; we work to keep it available but do not guarantee uninterrupted access.

8. Privacy

We handle personal information in the portal as described in our Privacy Policy at cidclean.com/privacy.

9. Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be resolved in the state courts located in Collier County, Florida, as provided in the Commercial Service Agreement. These terms are provided in English only.

10. Changes to these terms; contact

We may update these terms for future acceptances and will post the new version in the portal. The version in effect when you accept a quote applies to that quote. Questions: Cid Clean LLC, 3727 Milano Lakes Cir, Naples, FL 34114 · [email protected] · (786) 250-1324.