Cid Clean Staff App – Terms & Conditions

Cid Clean LLC · 3727 Milano Lakes Cir, Naples, FL 34114 · [email protected] · (786) 250-1324

Version: 1.0 · Effective date: October 30, 2026 · Last updated: October 30, 2026

1. What these terms cover

These terms explain how you use the Cid Clean staff app (Android app and app.cidclean.com, and later the iPhone app) and what information Cid Clean LLC ("Cid Clean", "we") collects about you through it. The app is used by two groups, and some rules are different for each:

• Part A – Employees (W-2): people on Cid Clean's payroll. Their working hours are recorded.
• Part B – Independent contractors (1099): independent businesses or individuals who provide services to Cid Clean. No hours are recorded for them; the app records only the service days they completed.

Part C applies to everyone.

These terms cover only the use of the app. Your employment is also governed by your offer letter and the employee handbook, and a contractor's relationship is governed by the Independent Contractor Agreement. If these terms conflict with one of those documents, that document controls.

You must accept these terms the first time you log in and each time we publish a new version. We record which version you accepted and when.

Part A – Employees (W-2)

A1. Clock in and clock out

You record the start and end of each shift by tapping Clock in and Clock out in the app. These records are used for payroll, including overtime for hours over 40 in a workweek, and to make sure you are paid for all hours worked.

A2. Location (GPS) – only when you clock in and clock out

What we collect. When you tap Clock in or Clock out, the app records your device's GPS location at that moment, the time, and the calculated distance between you and the assigned work site.

What we do not do. The app does not track your location at any other time – not while you are working, on a break, driving, or off duty. There is no background location tracking.

Why. Only to confirm that you are at the correct work site when you start and finish, to keep accurate time records, and to resolve questions about attendance or site access.

Permission is required. Your phone or browser will ask you to allow location access. Location access is required to use Clock in and Clock out; the app will not let you clock in or out until you allow it. By accepting these terms you consent to the location collection described in this section.

A3. Automatic hour logging (for employees without app access)

Some employees do not have access to the app (for example, no smartphone). For them, the app records the scheduled hours of each assigned shift, and an administrator reviews and approves those hours before payroll.

• If you actually worked more or fewer hours than scheduled – including breaks you did not take, or work before or after the shift – you must tell an administrator within one (1) week so the record is corrected. You will be paid for all hours actually worked.
• You may ask to see your recorded hours at any time by writing to [email protected].
• You will be paid at least the Florida minimum wage in effect at the time the work is performed (adjusted each September 30 under Article X, Section 24 of the Florida Constitution), and overtime as required by the federal Fair Labor Standards Act.

A4. Work time and your phone

Time spent on app tasks required during your shift is paid work time. If you are asked to use the app outside your shift, tell an administrator so that time is recorded and paid. Cid Clean does not provide devices and does not reimburse the use of a personal phone.

Part B – Independent contractors (1099)

B1. You are an independent contractor

If you work with Cid Clean as an independent contractor, using the app does not make you an employee. Your relationship with Cid Clean – including which jobs you accept, the tools and supplies you use, and your freedom to work for others – is governed by your Independent Contractor Agreement, not by the app.

• No hours, no clock-in, no GPS. The app does not record your working hours, does not ask you to clock in or clock out, and does not collect your location.
• Service windows. Job details may show the time window in which a client allows access to its site (for example, after business hours). This is a client access requirement, not a work schedule set by Cid Clean.

B2. Service-day records

For each job, the app records a service day: the date, the client site, that you attended, and that the work was completed satisfactorily according to the scope of work.

• If you have app access: you mark the service day as completed, and an administrator approves it.
• If you do not have app access: an administrator records the service day and approves it.

Approved service days are used to calculate the amounts you are paid and to answer client questions about service.

B3. Electronic Form W-9

You may complete your Form W-9 in the app. Some fields are prefilled from your profile; you review them, enter your taxpayer number, and sign by typing your name under the IRS penalties-of-perjury certification, after confirming with a code sent to your email. The signed PDF includes a final page (e-signature certificate) showing your name, verified email, date and time, IP address, browser, and your consent to sign electronically. You may request a paper copy of your signed W-9 at any time.

Your Social Security Number, ITIN or EIN appears only inside your signed W-9 PDF; it is not stored as a separate field in our database. The PDF is encrypted and can be opened only by Cid Clean administrators and by you, if you have been given app access. We keep the signed W-9 for 4 years after our relationship with you ends, and then securely destroy it.

B4. Insurance certificates

If you carry your own insurance, you or an administrator may upload your certificate in the app.

Part C – Everyone

C1. Work photos

You may be asked to take photos of the areas you clean (for example, before and after, or to report damage, supply needs, or safety issues).

• Administrative use only. Work photos are used exclusively by Cid Clean administration for quality control, records of completed work, and damage or incident reports.
• Commercial and social media use is prohibited. No one – including you and Cid Clean staff – may use work photos for advertising or post or share them on social media or anywhere outside the app.
• Photograph the work, not people. Avoid capturing faces, client documents, computer screens, or other private information.

C2. Personal information we store about you

Your profile is created by a Cid Clean administrator. Tell us if anything is wrong so we can correct it.

Service providers. App data is hosted by Supabase (United States), emails are sent through Resend, and the website runs on Cloudflare. These companies process data for us under their data processing terms; we do not sell your information. See our Privacy Policy at cidclean.com/privacy.

Security incidents. If a data breach involves your personal information, we will notify you as required by section 501.171, Florida Statutes, no later than 30 days after we determine that a breach occurred.

C3. Using the app and your own phone

• The app may be used on a personal phone or computer. It accesses your camera, and – for W-2 employees only – your location, only when you use those features. It does not access your contacts, messages, or personal photos.
• Keep your login private. Do not let anyone else use your account or record time or service for you.
• Falsifying time, location or service records – or any other violation of these terms – will result in a written warning. After three (3) written warnings, your employment or your contractor agreement will be terminated.
• Do not use the phone while driving, operating equipment, or in any way that creates a safety risk.
• Keep client information confidential: site addresses, alarm or door codes, keys, and anything you see at a client site.

C4. Electronic acceptance and records

Clicking Accept (and any electronic signature you make in the app) has the same effect as a handwritten signature, under the federal E-SIGN Act and the Florida Uniform Electronic Transaction Act (section 668.50, Florida Statutes). You can request a copy of these terms or of your signed documents at any time.

C5. Changes to these terms

When we change these terms, we will notify you in the app and by email. You must review and accept the new version before you can continue using the app. If you do not accept it, you will not be able to use the app.

C6. Governing law and questions

These terms are governed by the laws of the State of Florida and applicable federal law. These terms are provided in English only. Questions: Cid Clean LLC, 3727 Milano Lakes Cir, Naples, FL 34114 · [email protected] · (786) 250-1324.